Structured Cabling Designed for Business Performance

Optimized network infrastructure is essential for today’s businesses. From network cabling services to equipment rooms and server racks, INETCO provides comprehensive network infrastructure solutions for organizations across Hendersonville and Middle Tennessee. Our goal is to simplify IT for your business—so you can focus on growth instead of dealing with cable management or hardware bottlenecks.

Reliable Network Cabling Solutions

End-to-End Network Cabling Installation

INETCO designs and installs complete structured network cabling systems. Our in-house cabling technicians ensure total quality control from start to finish. We follow TIA standards, certify every install, and back it with a lifetime warranty—giving your business a dependable, high-performance network foundation.

Benefits of Working with INETCO

• Work completed by INETCO’s in-house team
• Lifetime warranty on all structured cabling projects
• TIA-standard compliance for maximum reliability
• Custom designs for scalability and future growth

Equipment Room & Rack Infrastructure

Organized, Scalable Network Cabling Environments

INETCO delivers organized rack and equipment room solutions to streamline your infrastructure. From MDF (Main Distribution Frame) to IDF (Intermediate Distribution Frame), we install and terminate cabling systems with precision—complete with patch panels, enclosures, ladder racks, and cable management systems.

Enterprise-Grade Hardware Integration

We offer full integration with:

• Core network switching and routing hardware
• Battery backup systems

Our technicians handle everything from jack to core switch, giving you a fully integrated and secure network environment.

Complete Network Cabling Solutions with INETCO

Beyond structured cabling, INETCO offers a full suite of managed IT services tailored to businesses in Hendersonville and Middle Tennessee.

Hardware as a Service (HaaS)

Avoid costly capital expenses with INETCO’s HaaS program. Get the equipment you need—managed and maintained—without large upfront investments.

Managed IT Services

From proactive monitoring to cybersecurity and end-user support, INETCO becomes your outsourced IT department.

Voice & Unified Communications

We provide reliable business voice solutions that keep your team connected, whether in the office or remote.

Why Businesses in Middle Tennessee Trust INETCO

With over 25 years of experience, INETCO is the local partner businesses trust for scalable, secure IT infrastructure. Our commitment to quality workmanship and long-term relationships sets us apart.

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Why Hendersonville Businesses Need Scalable, Secure IT Infrastructure

As Hendersonville and the broader Middle Tennessee region continue to grow, so does the demand for dependable IT infrastructure. Whether you’re running a medical office, managing a retail store, or supporting a remote team, your technology backbone must be strong, secure, and scalable.

At INETCO, we’ve been helping businesses in Hendersonville, TN and surrounding areas for over 25 years, offering comprehensive IT infrastructure solutions that keep your operations running smoothly.

What Is IT Infrastructure and Why Does It Matter?

Your IT infrastructure includes all the hardware, software, networks, and services that keep your business connected and productive. Without a reliable setup, you risk downtime, security breaches, and frustrated employees.

In today’s digital-first world, Hendersonville businesses can’t afford slow networks, outdated servers, or data loss. A modern infrastructure not only protects your business—it positions you for growth.

Signs Your Business in Middle Tennessee Needs an IT Infrastructure Upgrade

• Frequent Downtime: If your systems crash often, your business suffers.
• Outdated Hardware: Aging computers and servers are more vulnerable to cybersecurity threats.
• Slow Network Speeds: Lagging performance can frustrate your team and slow down your service.
• Security Concerns: Without the right protections, your business data is at risk.

Whether you’re in downtown Hendersonville or serving clients across Sumner and Davidson counties, your business depends on reliable, secure, and optimized infrastructure.

Why Choose INETCO for IT Infrastructure Services in Hendersonville, TN?

We understand the unique needs of small and midsized businesses in Middle Tennessee. INETCO delivers local, hands-on support paired with enterprise-grade tools. Here’s what you can expect:

On-Site and Remote Support

Our local technicians are ready to assist you on-site in or remotely.

Network Design and Optimization

From cabling to wireless access points, we ensure your network runs fast and securely.

Server and Hardware Management

We install, maintain, and upgrade servers, firewalls, and other critical hardware so you don’t have to.

Data Backup and Disaster Recovery

Protect your business from data loss with secure, automated backups and proven recovery strategies.

Scalable Cloud Solutions

Move to the cloud confidently with our expert guidance and cloud-hosted infrastructure options.

Supporting the Growth of Hendersonville’s Business Community

As local business leaders invest in digital transformation, the demand for reliable IT infrastructure in Hendersonville, Gallatin, Goodlettsville, and across Middle Tennessee continues to rise.

At INETCO, we’re proud to be part of that growth—supporting schools, healthcare providers, retail operations, and professional services with custom IT solutions that meet their needs and budgets.

Ready to Upgrade Your IT Infrastructure?

If you’re a business owner in the Hendersonville, TN area looking for a trusted partner to manage or upgrade your IT infrastructure, we’re here to help.

Call INETCO today at 615-846-7777
Visit us online at www.inetco-llc.com

Let’s build a technology foundation that moves your business forward.

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The Silent Threats Putting Your Business’s Cybersecurity at Risk

In today’s fast-paced digital world, many businesses unknowingly create cybersecurity vulnerabilities. From outdated software to weak passwords and untrained staff, the very systems you rely on may be putting your company at risk. With cyberattacks growing more advanced every day, having a strong cybersecurity strategy is no longer optional—it’s essential.

INETCO, a trusted leader in managed IT services, helps businesses like yours identify and eliminate security gaps before they lead to costly breaches. In this article, we’ll explore three common yet often overlooked vulnerabilities—and show you exactly how INETCO can help safeguard your business.

Outdated Software Creates Security Gaps

Why Businesses Overlook Software Updates

Many companies treat software updates as a nuisance. It’s easy to delay them due to fears of disrupting workflows or compatibility issues with existing systems. However, this “if it ain’t broke, don’t fix it” mindset is risky.

While the software may still work, it likely lacks essential security patches. Criminals often target known cybersecurity vulnerabilities in outdated systems to infiltrate networks. On top of that, concerns about the cost of new licenses or hardware upgrades can lead businesses to postpone critical updates.

In many cases, it simply comes down to a lack of awareness. Teams may not realize how dangerous it is to run old software that’s no longer supported or patched.

How INETCO Helps You Stay Updated

INETCO takes a proactive approach. Our team continuously monitors your hardware and software environment to pinpoint outdated systems before they become a liability.

We use advanced tools to track versions and flag unsupported applications across your network. Then, we provide tailored recommendations that take into account your compatibility needs, business goals, and budget.

INETCO can even handle the update process for you—ensuring minimal disruption. And if it’s time to upgrade your infrastructure, our Hardware as a Service (HaaS) program offers a cost-effective way to keep your systems secure and current.

Weak Passwords Are a Major Cybersecurity Threat

Why Weak Passwords Are Still So Common

Despite the headlines and growing awareness, weak passwords remain a top vulnerability. Why? Mostly because of convenience and habit.

Many users pick simple passwords or reuse them across multiple accounts. And with so many logins to remember, password fatigue is a real issue. On top of that, some organizations lack strong enforcement policies that prevent weak or reused passwords.

And let’s not forget—some people still write passwords on sticky notes. Remember, the bottom of your keyboard is not a good password manager!

INETCO’s Password Security Recommendations

INETCO takes password protection seriously. We help clients implement secure password managers like Passportal, which generate and store strong, unique passwords.

We recommend 16-character randomly generated passwords for all critical accounts. INETCO can also enforce password policies across your entire organization to make sure best practices are followed.

To further protect your systems, we recommend enabling multi-factor authentication (MFA). This adds a second layer of defense in case a password is compromised.

Untrained Employees Can Be Your Biggest Cybersecurity Vulnerability

How Human Error Leads to Cybersecurity Failures

Even with the best technology in place, people remain your business’s weakest link. Human error is one of the most common causes of cybersecurity breaches.

Employees may fall for phishing emails that appear legitimate or click on suspicious links that install malware. Others may mishandle sensitive data or use poor password habits.

Most of these incidents happen because employees haven’t been trained to recognize red flags or follow security protocols.

How INETCO Helps Educate and Protect Your Team

INETCO helps eliminate the human risk factor with a two-part approach: employee training and advanced threat detection.

We offer security awareness training for your team. This includes identifying phishing attempts, avoiding malicious downloads, and properly handling sensitive data.

To back up that training, we also implement AI-driven email security tools like IRONSCALES and Proofpoint. These solutions detect and quarantine suspicious emails before they reach your users—dramatically reducing the likelihood of a successful phishing attempt.

Here are three quick tips we always share with clients:

• Never click on unfamiliar links or open attachments from unknown senders.
• Always double-check email addresses—especially when handling sensitive data or financial transactions.
• Report anything suspicious to your IT team right away.

By combining education with advanced email protection, INETCO helps turn your team into a strong first line of defense.

Don’t Let These Cybersecurity Vulnerabilities Threaten Your Business

It’s easy to overlook outdated software, weak passwords, and untrained employees—but these are exactly the cybersecurity vulnerabilities criminals love to exploit.

With INETCO’s managed IT services, you gain a proactive partner committed to keeping your business safe. From system monitoring and password management to employee training and AI-powered email protection, we cover every angle.

Take action today. Visit www.inetco-llc.com or call us to learn how INETCO can secure your business before a small issue turns into a serious problem.

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Cybersecurity is more important than ever before when it comes to keeping your business safe from hackers and other online threats. Cybercrime is surging to an all-time high, with 2020 seeing more phishing attempts, virus threats and malware attacks than ever before. INETCO, an IT company in Hendersonville, TN, has previously shared that global phishing attempts increased more than 6,000-percent during the Covid-19 pandemic, and the average ransomware payments have gone from just over $10,000 to closer to $250,000 in under two years.

When the stakes are this high, it’s absolutely essential that businesses hire the right IT agency to manage cybersecurity. 

Cybersecurity Can’t Wait

Unfortunately, some businesses assume that cybercrime like phishing scams will not hit them until well … they do. 

John Miser, vCIO of INETCO, said: “Customers and clients sometimes don’t put a high importance on security until it is too late and an event has occurred. And we’ve seen when clients don’t protect their networks properly or selectively provide patchwork security solutions, bad situations occur, data loss occurs and ultimately, sometimes businesses fail.” 

That’s why every organization, especially small- and medium-sized companies, must put simple strategies in place including technology and employee training on cybersecurity threats. 

When you hire INETCO, Hendersonville’s top-rated cybersecurity and IT company, you can be confident that your systems and data will be protected because we take a proactive approach in preventing cybercrime from attacking our clients.

INETCO Provides Top-rated Cybersecurity Support

By working with Hendersonville’s IT agency INETCO, organizations gain access to easy-to-use technologies that mitigate and limit their exposure to cyberthreats. INETCO specializes in security solutions and data backup solutions that work for small and medium-sized businesses. We partner with leaders in the industry to provide comprehensive backup data recovery as well as proactive security plans and protections. 

With our technology solutions, we monitor and protect businesses 24/7/365. Plus, we provide training to help users spot and ultimately not fall victim to phishing or malware attempts. 

INETCO becomes your IT partner and provides network set-up for businesses, along with a comprehensive cyber security plan to mitigate and monitor threats, while also training your employees to recognize common red flags in phish emails and malware attacks. 

We’ve helped clients restore lost data after malware attacks, but we much prefer to work with our clients proactively to ensure they don’t experience cybercrime in the first place. 

A comprehensive security and backup data recovery solution are very important for your business. We can’t always recover lost data…that’s why it’s so important for businesses to get this right. Please reach out to INETCO and let us help you with data security and backup solutions.

Contact us by clicking the orange button in the upper right hand corer so we can put together a comprehensive cybersecurity strategy for your organization: (615) 846-7777. 

About INETCO LLC

We’re an IT company in Hendersonville, Tennessee, who specializes in providing managed IT services for a small business. We provide network set-up for businesses, proactive monitoring and systems support, IT strategy, and more. We’re proud to be Hendersonville’s IT agency.

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Long gone are the days when every small or medium-sized business had a team of IT experts on staff. Instead, more companies than ever before are outsourcing their managed network services and overall IT strategy, implementation, and support to an IT services managed company. 

As a provider of managed IT services in Hendersonville, TN, INETCO has walked many clients through this decision. Here we explain the top 3 reasons for companies to outsource IT management to an IT services company like INETCO. 

Managed IT Services Have More Knowledge

One of the main benefits of hiring an IT services managed company is the knowledge they bring to your organization. When you hire a managed IT service company like INETCO, you have access to experts with decades worth of experience in their field. Instead of being assisted by a team of one or two entry-level or mid-level IT professionals, you have an entire team of IT experts with knowledge and expertise in different aspects of IT services. 

INETCO was founded in 1997 by father and son pair Don and Donnie Evans to provide voice and IT solutions to small and mid-sized companies throughout Middle Tennessee. Over the years, IT and voice solutions changed rapidly, and INETCO grew to an active team of industry experts that focus on managing and monitoring IT systems and services.

Managed IT Services Provide More Services

These days, companies rely on technology for nearly every aspect of their businesses. When that technology fails or doesn’t work as designed, your business suffers. That’s why hiring an IT services managed company is so important. Companies like INETCO offer a wide range of services and provide support to all aspects of the technology in your business. We help our clients by auditing current systems, making plans for improvements, installing new hardware and software, monitoring systems and performance 24/7, and managing voice and IT infrastructures.

Managed IT Services are Proactive

INETCO provides managed IT services in Hendersonville TN, and we take a proactive approach to all that we do. We believe our job is to prevent IT problems for our clients before they happen. Our experts monitor our clients’ systems 24/7, 365 days a year, and often detect and fix potential problems before our clients are aware of any issues at all. 

Plus, we operate with a different set of values. Most managed IT companies make money by charging you big hourly fees for help when your networks or systems are down. Our goal is for you never to need that tech support because your systems continue to work flawlessly 24/7. That’s why our clients enjoy a fixed monthly fee that never fluctuates regardless of how many service calls they might need. We profit when our customers don’t face IT disasters, so we make sure they don’t. 

Our clients say we’re the best managed IT services in Hendersonville TN! We’d love to add your company to our list of happy clients! Contact us today to find out how INETCO can work with you: 615-846-7777.

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When selecting the best managed IT company, it’s important to consider several factors. First, what exactly is a managed IT company and why do you need one? Basically,  managed IT is when a business decides to outsource its IT functions to another company. That company is called a managed IT company or IT support company. The support and services provided by the managed IT company can be as basic as maintaining equipment or as complex as information technology planning and strategy.

Second, why do you need a managed IT company? More organizations than ever before, especially small and mid-sized businesses, are deciding to outsource IT management because of the benefits it offers. Business owners enjoy peace of mind knowing that the managed IT company is handling that side of the business. Plus, the IT support company has the expertise to effectively plan, install, monitor, and manage the business’s voice and IT infrastructures 24/7, 365 days a year. 

Finally, what services do you need the managed IT company to provide for your business? Some IT support companies specialize in providing hardware support like network setup and structured cabling. Others have expertise in cyber security and setting up secure networks. Others operate more like an on-demand help desk to provide tech support. To choose the best managed IT company for your business, you have to decide what services and support you’ll want to hand over to the company.

Best IT Support Company in Hendersonville

INETCO is an IT support company in Hendersonville, Tennessee, with over 20 years of experience. We began as a father-son team working together in our basement, but now we’re headquartered in the outskirts of Nashville, and employ a great team of experienced technicians, analysts, and IT leaders. We help our clients by auditing current systems, making plans for improvements, installing new hardware and software, monitoring systems and performance 24/7, and managing voice and IT infrastructures.

We make it our business to know your business, so we can help with everything from a simple network issue to more complex systems management situations. 

Plus, we operate with a different set of values. Most managed IT companies make money by charging you high hourly fees for help when their networks or systems are down. Our goal is for you never to need that tech support because your systems continue to work flawlessly 24/7. That’s why our clients enjoy a fixed monthly fee that never fluctuates regardless of how many service calls they might need. We profit when our customers don’t face IT disasters, so we make sure they don’t. 

Our clients say we’re the best IT support company in Hendersonville! We’d love to add your company to our list of happy clients! Contact us today to find out how INETCO can work with you: 615-846-7777.

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Small businesses usually rely a lot on technology; however, if there is a hardware or a software problem, then the whole operation of the business comes to a standstill. While some small businesses hire internal IT experts, there are many advantages of managed IT services for a small business. 

• Knowledge: The most significant advantage of hiring managed IT services professionals (MSPs) is the knowledge they bring to the table. These professionals have usually had decade’s worth of experience and come from various backgrounds.
  
• Variety of Services: Most Managed IT services professionals offer a range of services, which will help grow your business. It is tough for a business to scale the internal IT department, which is why MSP experts are hired.
  
• Maintenance and Monitoring: Another benefit of hiring an MSP expert is that they can prevent problems before they happen, saving you many costs. MSP experts are also cost-effective because you only hire them temporarily.

Hendersonville’s Managed IT Company

INETCO Small Businesses IT Services

INETCO is a managed IT support company that is based in Hendersonville, Tennessee. Hundreds of businesses utilize the IT expertise of the company to plan, manage and install their IT infrastructure. INETCO also invests heavily in monitoring, management and ticketing tools to different companies. INETCO also has several software partners such as:

·         SonicWALL

·         Tigerpaw

·         Veeam

·        Peak10

·        NEC

·        VMWare

With the help of these industry-leading softwares, INETCO provides top-quality managed IT and hardware services to different companies.

Managed IT Services

INETCO provides its clients with a service baseline that includes proactive management of your network and infrastructure and at a fixed cost. INETCO offers voice solutions and PBX solutions. Experts at INETCO personally install and manage all the systems at different companies. 

What is an IT support company?

An IT Support Company is a service provider, and comprises several IT technicians and experts that manage a wide variety of information technology products. Usually, IT experts have full knowledge about the following:

·         General computing systems

·         Electronic hardware

·         Device networking

·         Software applications

Each IT expert that is employed at an IT support company, including INETCO, has its own set of skills and is expert in information technology. If an IT team has a wealth of technological knowledge, then they can be really beneficial for a company and will be able to offer a variety of products. As a local managed IT service provider, we are just a phone call away for any IT issues you have.

With how the business landscape is changing, IT has now become a requirement for businesses, if you are to operate properly and efficiently. Companies can have their own IT departments but it will be expensive. The best thing to do is to outsource your IT requirements to a different company that is good at managing those requirements. That’s our area of focus and our expertise.

Get in touch with us if you have any questions about IT services for your business or office.

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The IT structure has evolved tremendously; gone are the traditional IT systems that negatively impacted the business and had several issues. Old IT systems also required constant updates and consumed a lot of time. Hardware as a Service, also known as HAAS, is leasing or licensing hardware for your business. 

In the hardware as a service model, the customer pays for the hardware service rather than buying the hardware. HAAS also allows businesses to lease tech tools from a provider rather than buy them, cutting down the cost. 

Benefits to the Businesses

• Cost-effective: HAAS Will save businesses a lot of money, as it requires little maintenance and upgrading. The system will be updated automatically via the network.
  
• One-Stop Solution: Businesses will only need to pay once for a monthly or yearly service of HAAS. There is also no need to purchase any IT equipment or hardware.
  
• Increased Business Security: HAAS will give businesses more security than ever before, as it provides a sustainable IT structure that can withstand several dangerous threats and works without any disruptions. 

Hardware Service Providers near Me

INETCO provides Hardware as a Service for its clients in the Middle Tennessee area. Learn more about how Hardware as a Service works here.

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What would you do? How would you get the files back?

For too many businesses, this situation isn’t fictional. In fact, it’s happened to INETCO clients who didn’t implement all our security and backup recommendations. 

“Cybercriminal activity is up, with annual ransomware-related costs projected to exceed $20 billion by the end of 2021. Plus, today’s hackers are getting more sophisticated, bold, and aggressive; now, hackers (also called threat actors) take their time, often searching through the data for weeks before encrypting anything,” said Donnie Evans, INETCO’s Chief Operating Officer. “They’re looking for the most incriminating information, important data, something of value they can use to motivate the company to pay a higher ransom.” 

Unfortunately, once files are encrypted, the only way to recover them is to pay the ransom OR restore the files from a backup copy. This is why it is critical to have a reliable, comprehensive backup solution that is tested regularly to ensure that the backups are being completed properly and able to be used to restore files. 

Of course, hacking and ransomware are not the only threats to an organization’s data. Businesses lose data in several ways: disk and tape drive failures, employee theft, employee negligence, software and database corruption, viruses, natural disasters, and acts of God. 

“Customers and clients sometimes don’t put a high importance on security until it is too late and an event has occurred,” said Evans. “Please listen to us. We have been there, done that, and seen the damage. A comprehensive security and backup data recovery solution are very important. When clients don’t protect their networks properly or selectively provide patchwork security solutions, situations occur, data loss occurs and ultimately, sometimes businesses fail.” 

This is why INETCO specializes in security solutions and data backup solutions that work for small and medium-sized businesses. We partner with leaders in the industry to provide comprehensive backup data recovery as well as proactive security plans and protections.

“One of the benefits we bring to clients is our strong relationships with other industry experts,” explained Evans. “We’re proud to be able to pass on their expertise to help our clients.” 

Some of the common recommendations we make for data security and backup data recovery include: 

• Industry compliant firewall 
• Limited access to corporate data 
• Multi-factor Authentication
• ProofPoint AntiSpam for email solutions 
• Backup and Disaster Recovery systems 
• Managed Endpoint Detection and Response 
• Security Awareness Training 

Going back to the earlier scenario, that particular client was hacked through a brute force password attempt (meaning the hacker had unlimited tries to figure out the password and ultimately succeeded). INETCO was able to use the offsite data backups to restore all company data on the servers, and then scan the network and remove remnants of the threat actors, and all in short order. 

“This was a successful restore for the client, but it was also highly preventable if the client had the right security protections in place,” said Evans. “Unfortunately, we cannot always recover lost data. Threat actors have even started looking at how to damage your backups too! That’s why it’s so important for businesses to get this right. Please reach out to INETCO and let us help you with data security and backup solutions.” 

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INETCO is a managed IT service provider in Tennessee with over 20 years of experience in the IT industry. Whether it is a simple network issue or more complex systems management situation, we have the resources and expertise to meet our customers’ needs in a timely manner.

We manage and monitor complex IT systems and services to minimize costly business downtime for our clients. As a managed IT service provider in Tennessee, we offer personalized services that give our customers direct access to the solutions and resolutions they need. Unlike some managed IT solutions, we have a team of highly trained staff that provide direct support for our clients, 24/7. We provide the immediate response you need, and our customers know they are more than just a number to us. We care about their business because it’s part of our business too!

We don’t just react.  We are proactive.

Your network is vital to the success of your business. As a managed IT service provider in Tennessee, INETCO takes a proactive approach to managed IT solutions. We are constantly monitoring events and alerts and proactively resolving issues, many time before our clients even realize they exist. 

With our proactive management of your IT systems, you get the most out of your technology investment and have peace of mind that your critical systems are operating at their peak.

Let’s face it, a majority of managed IT support companies profit when your systems are down even though you are paying them to maintain your network. Don’t be taken for a ride. IT service providers who net off hourly charges and accidents make money when your system fails. 

We operate with a different set of values. Let us help you switch to a simple, transparent price plan.

Our clients enjoy a fixed monthly fee that never fluctuates regardless of how many service calls or help they might need. We can only profit when our customers don’t face IT disasters, so we make sure they don’t.

We’d love to add your company to our list of happy clients! Contact us today to find out how INETCO can work with you: 615-846-7777.

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Outside of internet service provider issues, outages and cyber threats like malware, the most common reasons for poor internet connection and slow internet speeds are related to hardware. Outdated firewalls, routers, switches, or wireless access points simply can’t keep up with our current high-speed internet demands.

To help mitigate slow or unreliable internet connections, INETCO recommends organizations ensure they have the right equipment for their application case, configured in the most efficient manner, and updated to the most recent firmware. Not sure what those terms mean? Don’t worry. Simply contact us for a free 15-point IT Audit to review your internet infrastructure.

Optimizing internet connectivity is one of the core services we provide to all INETCO clients. When we onboard a new organization, we review all existing IT infrastructures and make recommendations for changes to improve performance and reliability. INETCO also monitors all of our clients’ environments in real time. This gives us the ability to find and fix issues before the client even notices they have an issue.

Call us today at 615-846-7777 for help, or use the Contact Form on the right to sign up for a free IT Audit to see what’s causing your slow or unstable internet connection. 

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INETCO reviews all of your IT needs including:

• Network Infrastructure
• Server Infrastructure
• Workstations and Resources
• Applications and Maintenance
• Security
• Backup and Disaster Recovery

Click the contact button to the right to sign-up for your Free IT Audit!

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Unfortunately, many nefarious threat actors specifically target small- and medium-sized businesses with the hopes that their cyber security standards and practices are weaker than global conglomerates, therefore making it easier to steal data, encrypt company information and capitalize on network and user vulnerabilities. 

Some of the most common threats facing organizations are found within emails: phishing scams. In fact, phishing scams are responsible for 70 to 90% of all malicious digital breaches. Phishing scams use emails, texts, instant messaging or really any form of digital interaction to attempt to steal or gain access to passwords, credit card information or sensitive company data. 

Most businesses assume that phishing scams will not hit them until well … they do. That’s why every organization, especially small- and medium-sized companies, must put simple strategies in place including technology and employee training on cybersecurity threats.

By working with an experienced IT partner like INETCO, organizations gain access to easy-to-use technologies that mitigate and limit their exposure to phishing scams. INETCO’s technology solutions monitor and protect businesses 24/7/365. Plus, INETCO provides training to help users spot and ultimately not fall victim to phishing attempts. We essentially become your IT partner to provide a comprehensive security plan to mitigate and monitor phishing attempts, while also training your employees to recognize common red flags in phish emails. 

Contact us to put together a comprehensive cybersecurity strategy for your organization: (615) 846-7777. 

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Since many of INETCO’s clients are involved in essential business, like finance and healthcare, the company continued to operate and support clients at full capacity throughout the pandemic. 

“As a technology company, we had remote working tools ready to deploy, so we really didn’t miss a beat in serving our customers,” said Donnie Evans, COO at INETCO. “For our clients during those early days, we realized the best thing to do was communicate. We spent a lot of time on the phone, taking calls from concerned business owners and also proactively reaching out to others to discuss planning and strategy.”

INETCO also proactively offered to help businesses solve communication problems through the company’s blog. INETCO was able to set up business call forwarding to cell phones for multiple companies, often within the same day, and the company provided video conferencing solutions to non-profits, like the local Chamber of Commerce. 

Beyond call forwarding, most of INETCO’s clients adopted a “working from home” (WFH) approach, so INETCO helped them access and configure necessary remote working tools like VPN access, business phone services that work from anywhere such as Yonder UC, video conferencing tools, conferencing cameras, laptops, printer recommendations, and much more.

However, other clients faced extreme challenges in continuing their operations. “Since we’re located in the Nashville area, we have quite a few clients who are in the entertainment industry or directly support that industry,” said Donnie Evans. “Some were forced to manage with drastically reduced revenues or no revenues at all, so we worked together to come up with solutions to meet their evolving needs.”

While not many organizations would volunteer to repeat the struggles of the last year, INETCO found a way to not only survive, but thrive, in the midst of the COVID-19 pandemic and help their clients do the same.

If you need help with remote work solutions, contact INETCO today: 615-846-7777!

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In the years since then, IT and voice solutions have changed rapidly. When INETCO began in the Evans’ basement, IT was reactionary. Windows 95 and NT was in its infancy. There was no such thing as cloud computing. Instead hardware was physical, with data storage, systems, and software all onsite. Remote working was unheard of. 

Today, IT services are proactive. Computing happens in the cloud. More companies are relying on remote working options, even prior to the COVID-19 pandemic. And INETCO has grown and evolved just as the voice and data industry has too. 

INETCO focuses on managing and monitoring IT systems and services to minimize downtime for our clients. We provide immediate response and want our customers to trust that they are more than just a number, call center response, or a ticket to us. INETCO provides personalized services that enable our customers direct access to the solutions and resolutions they need. Our goal at INETCO is to serve our clients as a highly accessible, trusted member of their team.

The INETCO of today abides by several fundamental truths: 

• Always maintain integrity. 
• Always do things the right way, even at the expense of profit. 
• Always pay attention to details. 
• Always enjoy what we do….we have a putting green, ping pong, and may have beer on tap if you want to stop by on a Friday afternoon and talk IT. 

INETCO is headquartered in the Nashville, Tennessee, area, and serves small to medium-sized companies throughout the Southeastern United States. We’d love to add you to our list! Contact us today to find out how INETCO can work with you!

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We will setup a dedicated number for your business where you can call forward your main telephone number(s).  This will allow you to ring multiple cell phones immediately when your main number is dialed or can optionally allow you to record an Auto Attendant greeting that gives your customers the ability to dial employee extensions that match your current extensions.  The cloud service will route the call to your employees’ cell phone and cell phone voice mail for continuity of business.  This is being provided free of charge to all Nashville area small businesses.  Please contact us at 615-846-7777 if you would like to setup your temporary cloud voice service.  FREE, No Contracts, No Commitments… Just helping the Nashville area small business community where we can.

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This is a great opportunity to see the INETCO workspace and do some networking.  We’re inviting current and future clients, Hendersonville Chamber of Commerce members, those looking for a great place to work, and anyone in the business community interested in a night of fun and networking.

We’ll be enjoying some great food, drink (the rumors are true, our office has beer on tap!) and music.  Come check out our movie room, challenge your friends to ping pong, or show off your skills on our indoor putting green.  We’ll also be raffling off some cool prizes.

If you are a member of the Hendersonville Area Chamber of Commerce you can RSVP at this page.  If you aren’t a Chamber member yet just email jmiser@inetco-llc.com and we’ll get you added to the guest list. 

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This year we decided to give back to the community that has supported us for over 20 years.  As part of International Volunteer Day, INETCO donated a full day to local non-profits in Sumner County.

On December 5^th we shut down all but essential duties at the office and went into the field.  Our team spent the day installing phone systems, running cabling and providing IT services at non-profits and churches.  We were able to give away over $5,000 worth of network gear, phones, and equipment and over 70 hours of labor!

We are so grateful for the opportunity to help out and the response was gratifying.  When asked about the impact of the donated phone system we installed at Cumberland Crisis Pregnancy Center, Laura Stehl said, “We’ve had days where our current phones just don’t work, imagine people who are in crisis and they can’t get through!”  Pastor James Johnson, discussing the impact of our cabling project at Gallatin First United Methodist Church got right to the point, “This is huge.  This is going to save the church a lot of money!”

The Crew Helping Gallatin First United Methodist Church

Thank you to everyone in the local business community for your support over the years.  Thank you to everyone who helped us spread the word about our project so we could have a full schedule.  And thank you to our team here at INETCO for your diligence and professionalism in this effort.

Go INETCO Vols!

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Over 20 years ago Hendersonville natives Don and Donnie Evans formed INETCO to provide voice and data solutions to small and mid-sized companies throughout Middle Tennessee.  Over the years they have developed deep ties throughout the community, especially in their hometown of Hendersonville and Sumner County.

INETCO has always sought opportunities to help the community through volunteering of time and expertise.  This year we are going to expand that service further than ever!  In celebration of International Volunteer Day on December 5, 2018, INETCO will donate a full day to the Sumner County non-profit community.

With the exception of a couple of mission critical positions, we will be shutting down the office and will work the full day at no charge for Sumner County based non-profit organizations.  We hope to help as many organizations as possible and are filling up our schedule quickly.  Anything we can do to help with IT or communications is fair game.  Here’s an idea of some of the things we can do:

• Voice or data cabling
• Phone System Configurations (might have a few used systems to donate)
• IT solutions (PCs, Servers, Firewalls, Backup and Disaster Recovery, Application Installations, Configurations, and Project Management)
• Software Migrations and Upgrades
• Consultation and Design
• All Things IT

To be considered please email serviceday@inetco-llc.com with information about your organization.  We need  emails by November 16th 2018!  Tell us who you are, what you need, and why you need it.  We will select projects that allow us to serve the most possible and projects that will have the most impact on those they serve.  We appreciate any help you can provide in getting the word out.  Please feel free to share this with any Sumner County based non—profits, schools, or need based organizations you think could use our services.

Please give us a call at (615) 846-7777 ext 126 or email us at serviceday@inetco-llc.com to get more information.  We look forward to this day to help as many organizations as possible.

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You’re only as secure as the weakest link

It’s important to understand why a secure password is needed to begin with.  You might think, “We have a firewall and network security, that should be enough to protect us” or, “Who would want to steal my information?”.

The  truth is the best security measures in the world can be bypassed with the right passwords or system access.  And while you may think your data is not valuable, what about your customer’s accounts, your business/banking accounts, or your business partners’ information that you have access to?  We are entrusted with sensitive data regularly in this day and age and it is all of our responsibility to safeguard it with all reasonable measures.

Here’s how they get you

There are a few ways your account passwords can be compromised:

• You could catch a bug:  The most common method of compromising passwords is malware.  Malware can infect your system as easily as visiting a legitimate site that doesn’t check its advertisers closely enough – even Forbes.com has fallen victim to this, unknowingly hosting ads on their site that used an exploit to inject malware into vulnerable systems.  Once the computer is compromised, malware can capture your passwords and personal data directly from your browser, and while anti-malware software can block some attacks, there is no software that is 100% effective at prevention.

• Someone’s out to get you:  There are many people who might want to take a peek into your personal life. If these people know you well or gather enough personal information about you, they might be able to guess your e-mail password and use password recovery options to access your other accounts.

• A brute-force attack:  Whether a hacker attempts to access a group of user accounts or just yours, brute-force attacks are a go-to strategy for cracking passwords. These attacks work by systematically checking all possible passphrases until the correct one is found. If the hacker already has an idea of the guidelines used to create the password, this process becomes easier to execute.

• There’s a data breach:  Every few months it seems another huge company reports a hacking resulting in millions of people’s account information being compromised.  If the same password is used for multiple accounts and your personal information is captured, hackers can use that information to find and breach your other accounts as well.

Strength in numbers…  and characters, and symbols.

So, how do you have a “strong” password that is easy to remember? While it may seem tough to do this, there are a few simple tips that can make it easy.

The examples below are a sample of good password practices.  No single technique should be used on its own, but rather should be used with other techniques. The combination of multiple techniques will produce a strong password.

• Use a mix of alphabetical and numeric characters.
• Use a mixture of upper- and lowercase; passwords are case sensitive.
• Use symbols if the system allows (spaces shouldn’t be used as some applications may trim them away)
• Use a combination of letters and numbers, or a phrase like “many colors” using only the consonants, e.g., mnYc0l0rz or a misspelled phrase, e.g., 2HotPeetzas or ItzAGurl .
• Pick something obscure but memorable:
  • An odd character in an otherwise familiar term, such as phnybon instead of funnybone;
  • A combination of two unrelated words like cementhat
  • An acronym for an easy to remember quote or phrase (see below)
  • A deliberately misspelled term, e.g., Wdn-G8 (Wooden Gate) or HersL00kn@U (Here’s looking at you).
  • Replace a letter with another letter, symbol or combination, but don’t be too obvious about it. Replacing o with 0 or a with 2 or i with 1 is something that hackers just expect. It is definitely better than nothing, but replacing 0 with () would be stronger as it makes your password longer and is not as obvious
  • An easily phonetically pronounceable nonsense word, e.g., RooB-Red or good-eits .
  • Two words separated by a non-alphabetic, non-numeric, or punctuation character, e.g., PC%Kat or dog,~1#

Don’t leave the keys under the mat

After a secure password has been chosen, there are other things to keep in mind to ensure the password is kept secure:

• Do not write your password down.
• Do not use the same password on your computer at work that you may use to logon to a web site.
• Do not use the same passwords for all accounts, such as additional email accounts or other logins you may have on the internet. You may categorize the security level of accounts and choose account names and passwords with this consideration in mind.
• Do not transmit your network password across the internet without it being encrypted. Sites that begin with “https://” rather than “http://” are secure for use of your password – this means it is encrypted and cannot easily be read by other people. If the site you are entering your password on does not start with “https://” then the password is not sent securely and you should not use this password on any accounts that you care about. In any case, do not use your business network password anywhere on the internet except to connect remotely to your work network over a VPN or other approved method.

We are committed to keeping your data and network secure.  Security is a partnership however, and following these guidelines helps us work together to keep your data safe and in the right hands.

Please feel free to reach out to us with any questions or concerns you may have about improving the security of your organization. We can always be reached via email at support@inetco-llc.com or via phone at 615-846-7777.

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